Help
Support
We’re a small team and we read every message. Email support@getsocialcapital.com and we’ll reply within 2 working days.
Common questions
What is Social Capital?
Your relationship intelligence. Capture a conversation as a note or a voice memo, and Social Capital picks out what you promised, reminds you before it slips, and keeps each person’s history ready for the next time you meet. It isn’t a CRM: it tracks people, not deals.
How much does it cost?
Social Capital is free on iOS and Android.
A name or detail came out wrong
Transcripts and promises are picked out automatically, and they can occasionally be wrong. You can edit anything after it’s saved. Please tell us when it happens: it helps us make it better.
I’m not getting reminders
Check that notifications are allowed for Social Capital in your phone’s settings. On iPhone: Settings, Notifications, Social Capital. On Android: Settings, Apps, Social Capital, Notifications. If they’re on and reminders still don’t arrive, email us.
Can I get a copy of my data?
Yes. Email privacy@getsocialcapital.com from the address on your account and we’ll send you a copy.
How do I delete my account?
See Delete your account.
Reporting a problem
It helps if you include:
- your phone model and its iOS or Android version
- the version of Social Capital you’re using
- what you did, what you expected, and what happened instead
- a screenshot, if you can (please leave out anything private)
Privacy
Read our privacy policy, or email privacy@getsocialcapital.com.